Melody

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  • Melody
    Participant

    I thought I would update this thread on the problems with freeze and complete shut down I was having.  The company required everyone to do updates to the antivirus and and then send in a screen shot to show that this was done.  I believe this was shortly after my last post in July 2018.  I updated to the company’s latest version, and dare I say it out loud, I have had no problems with shut down or freeze ever since I downloaded the latest version supplied by my employer.  So, hopefully Kasperski was able to fix the problem for good.  Just thought I would let you know.

    Melody

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    Melody
    Participant

    My computer still shuts down when I am in the middle of a report, and it is not as fast as it used to be, but until it gets worse I will keep going, as I see no alternative but to try another company to work for.  They were not able to help last time, and I had to have windows downloaded again.  Thanks for replying to this, it is good to know someone else has this problem.

    Melody

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    Melody
    Participant

    Thanks!  If there are any developments I will post again.  As it is, the computer is just a bit slower and shuts off without notice.  Fortunately, most of the time, I can recover my work.  If it gets as bad as the last time, I may be forced to quit.

    Melody

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    Melody
    Participant

    Well, the computer is back to its tricks, shutting down whenever it feels like it, and is slowing down a bit.  I do not know what to do.  I will see how much worse it gets and then let my supervisor know.

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    Melody
    Participant

    Hi Victoria,

    Thanks for replying.  I too do no like that I can not uninstall it myself.  I had to get their techs to install/uninstall by remote control.  I had to have my windows operating system reinstalled as it had become corrupted, yet there was no virus.  So I am back at work, and so far so good, but then it took a while before it started mucking up the works last time, so I will have to wait and see.

    Thanks,

    Melody

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